ADDITIONAL INFORMATION

Job Number25113091
Job CategoryRooms & Guest Services Operations
LocationMunich Marriott Hotel City West, Landsberger Strasse 156, Munich, Bayern, Germany, 80687
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
work permit for EU/Germany & German language skills are mandatory
The Munich Marriott City West is setting new standards for meetings and events. Inspired by Bavarian lifestyle and featuring 398 guest rooms and suites as well as nearly 5,000 sqm of public space—including a state-of-the-art conference center—it brings first-class, tailor-made event concepts to life.This upscale concept includes the Italian Assoluto Restaurant & Vineria with an open show kitchen, the Assoluto Deli, and the westhub Lounge & Bar, offering an exceptional culinary experience paired with warm hospitality in a stylish setting.Guests are also wowed by the spectacular rooftop terrace Cloud 6 and the exclusive MClub Lounge, both offering panoramic views over the city and all the way to the Bavarian Alps.

WHO WE ARE LOOKING FOR…

You are a passionate host and understand exactly what makes our guests tick, what they want and how we can inspire them. You work in a structured way, can always surprise our guests with great tips for their stay and take care of all guest concerns before, during and after their stay. You are a passionate host!

• You greet and say goodbye to our guests, check them in and out and have an open ear for all guest concerns
• You do your daily accounting conscientiously and always adhere to the specified processes
• You answer phone calls and communicate digitally on many channels - and of course in a friendly and professional manner.
• You train our trainees and are happy to pass on your knowledge
• You are always thinking of new ways to inspire our guests - always keeping an eye on the overall hotel goals and brand standards.