Front Office clerk at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Sapporo, Ishikari Subprefecture, Japan -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

0.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Check-in, Guest Check-out, Guest Experience Management, Front Desk Operations, Food And Beverage Service, Housekeeping Coordination, Operational Needs Processing, Guest Request Addressing, Report Completion, Local Area Highlighting, Safety Procedures Adherence, Security Procedures Adherence, Maintenance Reporting, Professional Appearance, Confidentiality Maintenance, Teamwork

Industry

Hospitality

Description

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Operations Experts take the initiative to deliver a wide range of services across all front-of-house activities that guide guests through their entire stay. Their role takes ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space across, front desk, food & beverage, housekeeping and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Operations Expert makes transactions feel like part of the experience. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The primary responsibility is to deliver a memorable and unique guest experience across all front-of-house activities, taking ownership of guest interactions with a 'guest first' mindset. This includes processing operational needs, addressing requests, completing reports, and ensuring adherence to all company and safety policies.