Front Office Coordinator at BOISE PLH LLC

Tacoma, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

26.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multitasking, Organizational Skills, Time Management, Customer Service, Event Planning, Communication Skills, Teamwork, Collaboration, Social Media Marketing, Adobe Products, Canva, Content Creation, Administrative Support, Marketing Coordination

Industry

Real Estate

Description

Description LIFE AT PACIFIC LIFESTYLE HOMES Experience the difference of being part of the Pacific Lifestyle Homes family. As a two-time recipient of the prestigious Building Industry Association "Builder of the Year" award and the esteemed National Housing Quality Gold Award, we are more than just a homebuilder – we are dedicated to BUILDING BETTER LIVES. From our humble beginnings in 1996, we have grown to construct over 6,500 homes and 130 communities across SW Washington, the Portland Metro area, greater Puget Sound area, and the Boise Metro landscape. Join us and build your career with a company committed to excellence and community impact. JOB MISSION Garrette Homes is seeking a highly organized and service-oriented Front Office Coordinator to support both daily office operations and marketing initiatives. This role serves as the first point of contact for customers, vendors, and partners while managing front office responsibilities such as customer communication, telephone support, and administrative coordination. In addition, the role focuses on marketing support, including coordinating marketing materials, assisting with events and promotions, maintaining digital content, and supporting initiatives that strengthen brand awareness and customer engagement. JOB RESPONSIBILITIES: Front Office Administration & Customer Experience – 25% Greet and assist customers, vendors, and visitors in a professional and welcoming manner. Answer and route incoming phone calls efficiently and accurately. Provide general administrative support including document management, mail distribution, and office coordination. Deliver exceptional customer service to everyone interacting with Garrette Homes and Pacific Lifestyle Homes. Marketing Coordination & Campaign Execution – 30% Coordinate marketing initiatives across multiple channels including events, signage, print collateral, and email marketing. Collaborate with internal teams and external partners to ensure cohesive campaign execution. Support planning and logistics for promotional events and community marketing efforts. Respond to urgent marketing needs and execute high-priority projects efficiently without sacrificing quality. Content Creation & Brand Management – 20% Create engaging content for social media, email newsletters, and other marketing platforms. Maintain brand consistency across all digital and print channels. Manage and maintain a content calendar to effectively plan, schedule, and track content deployment. Ensure all messaging aligns with company voice, branding standards, and strategic objectives. Marketing Collateral & Sales Support – 15% Develop and execute marketing collateral requests including brochures, flyers, and digital materials. Ensure all materials are on-brand, accurate, up-to-date, and readily available. Partner closely with the sales team to support lead generation initiatives and sales events. Provide sales teams with the marketing tools and resources needed to effectively engage customers. Model Home Presentation & Visual Experience – 10% Coordinate and maintain the presentation of model homes in partnership with designers and project managers. Assist with staging, promotional events, and merchandising efforts to enhance the overall customer experience. Ensure model homes consistently reflect the brand’s aesthetic and quality standards. JOB REQUIREMENTS: 2+ years in a marketing / administrative support role Strong multitasking, organizational, and time management skills to handle multiple administrative and marketing projects effectively Professional, welcoming demeanor with a strong commitment to providing excellent first impressions for customers, vendors, and visitors. Event planning experience Experience with Monday.com is a plus Exceptional communication skills for engaging with internal teams and stakeholders Excellent teamwork and collaboration skills for coordinating with cross-functional departments Experience using social media platforms for marketing support and audience engagement Skilled in Adobe products and experience with Canva Ability to quickly learn and adapt to new company-specific software tools and processes Demonstrated ability to meet goals and contribute positively to team and organizational objectives. Knowledge of the new home building or Real Estate industries is a plus WHY WORK HERE BENEFITS Company supported medical, dental and vision benefits for employees and families Participation in our 401(k)-retirement savings plan with Company contributions New home discount 120 hours of paid time off for the first year Seven paid holidays Paid volunteer hours Employee Recognition Program Employee Referral Bonus - Up to $1,000 Engaging company culture – Including our annual “Ferris Bueller’s Day Off” And much more! OUR CULTURE / VALUES At Pacific Lifestyle Homes, our vibrant culture defines who we are. We believe in the power of open communication, where every voice is valued and heard. With a strong emphasis on personal growth, we offer one-on-one coaching, regular reviews, and prioritize internal promotion whenever feasible. Our actions are guided by our core values of respect, accountability, candor, humility, integrity, and teamwork, shaping every decision we make and every interaction we have. Build your career at Pacific Lifestyle Homes, where we are committed to the idea that a skilled team can build homes and communities that withstand the test of time. Picture yourself driving by our neighborhoods a decade from now, brimming with pride knowing you played a vital role in their creation. Do not miss the opportunity to make a lasting impact with us! For additional information about Pacific Lifestyle Home’s Company Culture and how it can enrich your career, we invite you to view the video at the following link: https://youtu.be/Hud-5EsJ2fw WORK ENVIRONMENT We have an in person work culture with a general work schedule of 7:45am – 5:15pm (please note this is slated to be a 45-hour per week role). Our dress code and appearance policy reflect our commitment to professionalism and our dedication to maintaining a premier standard as a homebuilder. Prior managerial reference checks, background check and a pre-employment drug screen are required steps in our hiring process. We are proud to be an Equal Opportunity Employer.

Responsibilities

The role involves serving as the first point of contact for customers and vendors, managing front office duties like phone support and administrative coordination, while also focusing heavily on marketing support, including coordinating materials, assisting with events, and maintaining digital content.