Front Office Coordinator

at  Burlington Dental Clinic

Front Desk Coordinator
We are a busy private dental practice who operates two clinics in Dublin – Burlington Road, Ballsbridge and Hermitage Medical Centre, Lucan.
We are looking for an energetic person to work with our Front of House team in our Burlington Road clinic.
This is only a brief outline of the main duties involved:
· Full time position working alongside another colleague to manage the practice’s Front of House which services 5 Dental Specialists and 6 Dental Hygienists over 2 locations
· Managing a 5-line switchboard efficiently
· Assess and manage all email, telephone and in-person queries; in a professional and timely manner, referring and recording where necessary
· Managing all dental appointments and monetary transactions on specialised dental software packages
· Liaising with patients, suppliers, multi-disciplinary professionals, colleagues, government bodies and insurance companies as required, in a professional manner
· Provide administrative support to the Dental team where necessary
· Ensure smooth running of Front of House and provide cover for colleagues when required
Desirable characteristics:
· Reliable, determined, professional and well presented
· To have empathy and the ability to handle sensitive information appropriately
· Great written and verbal communication skills and a positive telephone manner
· Works well under pressure and the ability to multi-task
· Works well in a team environment
· Proficient in MS Word, Office, Outlook and experience in CRM’s (Customer Relationship Management) systems desirable
· Experience in a similar environment
Other information:
· Salary depending on experience 28,000 to 30,000K
· Monday to Friday, 8.30 am - 5.15 pm
· Please send a cover letter stating why you think you would be suitable for this position.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: €28,000.00-€30,000.00 per year

Schedule:

• Monday to Friday

Work authorisation:

• Ireland (required)

Work Location: In person
Expected start date: 03/03/202

Please refer the Job description for details