Front Office Coordinator at CLEAR SIGHT PARTNERS, LLC

Pinellas Park, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

22.0

Posted On

26 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Coordination, Administration, Scheduling Appointments, Insurance Validation, Payment Authorization, Cash Collection, EMR Records Maintenance, Prior Authorizations, Inventory Management, Answering Calls, Chart Review, Typing, Bilingual (English/Spanish)

Industry

Description

Description This is an opportunity to join Sight360 to learn more about Ophthalmology and our special patient care. At Eye Associates of Pinellas, a Sight360 company, we are building the region’s premier destination for comprehensive vision care. We are a team of over 130 optometrists, ophthalmologists, surgeons, opticians, and eye care professionals serving more than 100,000 patients across 15 different locations in the Greater Tampa Bay area. From routine eye exams and optical retail, to medical optometry, ophthalmology, and surgical procedures, our patients experience end-to-end personalized care and service. Requirements The Front Desk Coordinator will provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the “front office” activities. Typical responsibilities include all aspects of the clinic administrative operations from scheduling appointments, validating insurance and payment authorization. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs. Essential Functions and Responsibilities: · Serve patients by scheduling visits, maintaining EMR records, accounts and greeting them for their appointments · Keep patient appointments on schedule by validating eligibility, initiating and following up on prior authorizations, and notifying appropriate staff of patient arrival · Comfort patients by anticipating their needs, answering their questions, maintaining a clean and organized reception area, and maintaining inventory of basic supplies · Ensure availability of treatment information by receiving, filing and retrieving patient records and mail quickly and completely · Maintain patient accounts by obtaining, recording, and updating insurance and personal financial information · Protect patient rights by maintaining confidentiality of personal and financial information · Maintain operations by following processes, procedures and reporting necessary changes · Accept deliveries and route them to appropriate departments when required · Answer incoming calls · Contribute to team effort by accomplishing related tasks as needed · Review charts and reach out to providers as needed to verify or validate orders · Work at multiple facilities within the market as needed Qualifications: · 2-3 years of clerical/reception experience in a medical office setting · EMR Experience · Ability to type 40 to 50 WPM · Bilingual (English/Spanish) Preferred Skills and Abilities: · Proficiency with standard office software applications (Outlook, Microsoft Office ®) · Detail oriented · Ability to multi-task and work across the organization · Excellent communication and interpersonal skills · Enjoys interacting with patients, techs, and other healthcare professionals · Enjoys creating a friendly atmosphere · Good at coordinating with others to meet collective goals · Proactive and optimistic Benefits: · PTO · 8 Paid Holidays · Scrub Allowance (includes work shoes) · Medical, Dental, Vision · 401k Match

Responsibilities

The Front Desk Coordinator will manage all front office administrative operations, including scheduling appointments, validating insurance, processing payments, and maintaining patient records within the EMR system. Essential functions also involve greeting patients, anticipating their needs, maintaining a clean reception area, and ensuring the timely flow of patient visits.