Front Office Coordinator at Empower Aesthetics

Waco, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Skills, Communication Skills, Multi-tasking, Organizational Skills, Time Management, Detail-oriented, Proactive, Teamwork, Scheduling, EMR Systems, Administrative Skills, Professional Appearance, Housekeeping, Client Engagement, Aesthetics Knowledge

Industry

Hospitals and Health Care

Description

Description Job Title: Front Office Coordinator Location: Revitalize SkinMD – Waco, TX Position Type: Full-Time About Revitalize SkinMD: Revitalize SkinMD is a premier medspa in Waco, TX. We offer advanced aesthetic services in a welcoming and luxurious environment, driven by a team of highly skilled professionals who are passionate about client care. As part of the Empower Aesthetics network - backed by Shore Capital Partners - we have access to best-in-class business support, marketing, and operational resources that allow our practice to thrive. Position Overview: We are seeking a bright, outgoing, and highly organized Front Office Coordinator to serve as the welcoming face of our clinic. This role is essential in delivering a five-star experience to clients by ensuring a smooth and professional front desk operation. The ideal candidate is customer-focused, detail-oriented, and confident managing high-volume administrative tasks with grace and efficiency. Prior experience in aesthetics, dermatology, plastic surgery, or medspa settings is a strong plus. This is a great opportunity for someone who thrives in a fast-paced, client-facing environment and enjoys helping people feel supported from the moment they walk through the door. Key Responsibilities: Delivering enthusiastic, 5-star service to every client—on the phone, via email, and in-person Greeting clients, checking them in/out, and managing front-desk flow Scheduling and rescheduling multi-provider appointments efficiently Answering phone calls, voicemails, and email correspondence professionally Re-engaging active and inactive clients with warmth and professionalism Providing general information on services and products offered Supporting a clean, welcoming, and professional lobby and clinic environment Participating in housekeeping duties to maintain the appearance of all rooms and common areas Collaborating with team members to support a positive and productive work culture Maintaining a neat, polished, and professional appearance at all times What We Offer: Comprehensive onboarding and ongoing training Competitive hourly pay Health, dental, and vision insurance 401(k) retirement plan Paid time off (PTO) and paid holidays Supportive, team-oriented work environment Opportunities to grow with a rapidly expanding aesthetics brand Requirements 2+ years of front desk or administrative experience, ideally in a medspa, dermatology, plastic surgery, or salon/spa environment Excellent interpersonal and communication skills Strong multi-tasking, organizational, and time management abilities Experience using scheduling and EMR systems (training provided if needed) Willingness to learn about our services and support the practice in a variety of roles Detail-oriented, proactive, and able to work independently or in a team Flexible schedule and positive, can-do attitude Join Us: If you're passionate about customer service, enjoy working in a beautiful, fast-paced setting, and want to be part of a dynamic, growth-oriented team—we’d love to meet you.

Responsibilities

The Front Office Coordinator is responsible for delivering a five-star experience to clients by managing front desk operations, including greeting clients, scheduling appointments, and maintaining a professional environment. This role requires excellent customer service skills and the ability to handle high-volume administrative tasks efficiently.