Front Office Coordinator Physical Therapy at Tennessee Orthopaedic Alliance
Lenoir City, Tennessee, United States -
Full Time


Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Check-in, Patient Check-out, Customer Service, Demographic Verification, Insurance Verification, Co-pay Collection, Practice Management System, Data Entry, Document Scanning, Referral Coordination, Appointment Scheduling, Payment Collection, Batch Processing, Communication

Industry

Medical Practices

Description
Description General Summary: A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician’s office. Essential Job Responsibilities: Looks patients in the eye and welcomes patient with excellent customer service. Checking in and/or checking out patients for physical therapy appointments. Verification of patient’s demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit. Entering patient demographic information in the practice management system. Verifies and distributes patient history. Scans/sorts all forms related to front office processes. Manages and coordinates all internal referrals. Scheduling return appointments for patients. Collection of copayments, patient balances and form fees. Distributes requested documents to patients. Completes/balances end of day batch processes. Maintains and communicates patient wait times. Requirements Education: High school diploma. Experience: Minimum two years medical office experience preferred.
Responsibilities
This role is responsible for initial patient contact and managing front office duties for physical therapy appointments, including welcoming patients with excellent customer service. Key tasks involve checking patients in and out, verifying patient information, scheduling returns, and collecting co-payments.
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