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Front Office Coordinator at Tennessee Orthopaedic Alliance
Alcoa, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

10 Aug, 26

Salary

0.0

Posted On

12 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Patient Check-in, Insurance Verification, Medical Scheduling, Payment Collection, Demographic Data Entry, Referral Coordination, Medical Record Scanning

Industry

Medical Practices

Description
Description General Summary: A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician’s office. Schedule - Wednesday: 3:30pm-8:00pm - Thursday: 8:00am-8:00pm - Friday: 8:00am-8:00pm - Saturday: 11:00am-3:00pm - Monday: 8:00am-8:00pm - Tuesday: 8:00am-8:00pm -Wednesday: 8:00am-3:30pm *Off until the following Wednesday Essential Job Responsibilities: Looks patients in the eye and welcomes patient with excellent customer service. Checking in and/or checking out patients for physician appointments. Verification of patient’s demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit. Entering patient demographic information in the practice management system. Verifies and distributes patient history. Scans/sorts all forms related to front office processes. Manages and coordinates all internal referrals. Scheduling return appointments for patients. Collection of copayments, patient balances and form fees. Distributes requested documents to patients. Completes/balances end of day batch processes. Maintains and communicates patient wait times. Requirements Education: High school diploma. Experience: Minimum two years medical office experience preferred.
Responsibilities
Responsible for initial patient contact, including checking patients in and out and verifying insurance and demographic information. Manages internal referrals, schedules appointments, and handles the collection of copayments and end-of-day batch processes.