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Front Office Coordinator at TOA Columbia

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Patient Check-In, Patient Check-Out, Demographic Verification, Insurance Verification, Appointment Scheduling, Payment Collection, Document Distribution, Referral Management, Data Entry, Form Scanning, Batch Processing, Wait Time Management

Industry

Medical Practices

Description

Description General Summary: A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician’s office. Essential Job Responsibilities: Looks patients in the eye and welcomes patient with excellent customer service. Checking in and/or checking out patients for physician appointments. Verification of patient’s demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit. Entering patient demographic information in the practice management system. Verifies and distributes patient history. Scans/sorts all forms related to front office processes. Manages and coordinates all internal referrals. Scheduling return appointments for patients. Collection of copayments, patient balances and form fees. Distributes requested documents to patients. Completes/balances end of day batch processes. Maintains and communicates patient wait times. Requirements Education: High school diploma. Experience: Minimum two years medical office experience preferred. Hours: Wednesday: 3:30 p.m. – 8:00 p.m. Thursday: 8:00 a.m. – 8:00 p.m. Friday: 8:00 a.m. – 8:00 p.m. Saturday: 9:00 a.m. – 1:00 p.m. or 11:00 a.m. – 3:00 p.m. Sunday: Off Monday: 8:00 a.m. – 8:00 p.m. Tuesday: 8:00 a.m. – 8:00 p.m. Wednesday: 8:00 a.m. – 3:30 p.m. Then off until the following Wednesday

Responsibilities

The Front Office Coordinator is responsible for initial patient contact and managing front office duties related to patient appointments. This includes checking in and out patients, verifying demographics and insurance, scheduling appointments, and managing referrals.