Front Office Employee (f/m/d) - Holiday Inn Express Amsterdam City Hall at Borealis Hotel Group

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reception Management, Guest Relations, Front Office Operations, Computer Skills, Bar Service, Cash Handling, Reporting, Communication Skills

Industry

Hospitality

Description

Your mission Will you be our new all-round Front Office employee at the Holiday Inn Express Amsterdam - City Hall? We are looking for a new colleague for one of the most vibrant hotels in Amsterdam, a real all-rounder who likes variety and a challenge. Do you have a heart for the reception and do you like variety? Then this role is really something for you. A work day as an all-round Front Office employee: You enter one of the nicest hotels in Amsterdam, we opened in 2018 and everything still looks spick and span. Your colleagues say hello and you walk to our back office. Here we do a handover, look at the arrivals and check-outs of the day and get started. Today again very nice international guests with whom you can have a chat. You tell them about Amsterdam and what they can do here. There is laughter and the guests see you as a real insider. Some guests come in wanting a drink, so you step behind the bar and pour them a nice drink. It's wonderful to see the variety between different departments and the contact with the guests. Two colleagues come by and you have a chat. The end of your shift is approaching and you ensure that the reports are closed, your cash register is correct and you prepare the handover for your colleagues. The next two days you are off, in the middle of the week while the rest of the Netherlands is at work! Your training for the future Who we are and what defines us About Holiday Inn Express Amsterdam - City Hall In April 2018 we opened our Holiday Inn Express Amsterdam - City Hall and since then we have been delighted to receive many international guests. We have 89 rooms and a cozy bar that is also part of the reception. As a result, we have a lot of personal contact with our guests. We are part of Borealis Hotel Group and managed by Interstate Hotels & Resorts. BHG is a fast growing well known hotel developer with hotels operating in Europe under the brands IHG, Hilton, Accor. So plenty of opportunities to grow. Ausbildungsinhalte auf einem Blick Your profile Do you have the X-press factor? Are you able to follow certain policies and standards, are you precise but at the same time creative to come up with new ideas? Then we would like to welcome you at the Holiday Inn Express Amsterdam – City Hall. What are you bringing? Computer skills, some experience in reception – front office and the desire to work on flexible times and days, just like your colleagues. Job requirements Benefits Because you become part of a growing hotel group, you get on the personal development train from day one. With us you are immediately on the radar and we take you along in your career, whereby your training and development are our top priority. We pay well and you get a discount at thousands of IHG hotels all over the world! Are you as excited as we are? Then we look forward to receiving your motivation letter & CV Additional benefits during your training FAQ uns und der Ausbildung Contact & person of contact Tu persona de contacto y el proceso de solicitud About us Borealis is an expanding European hospitality company which develops, owns, operates and manages focus-serviced, full-serviced and extended-stay hotels, which are all branded by international hotel chains like InterContinental Hotels Group, Accor, Hilton Hotels & Resorts and Marriott. Founded in 1997 and headquartered in Amsterdam, our passionate and experienced team started building todays portfolio in 2016. Being active in the Netherlands, Belgium, France, Germany, Austria, Spain, Portugal, Italy, Hungary, Sweden and Denmark and being backed by strong institutional investors, it is our ambition to further grow our portfolio. Our values: We consider our values to be self-evident. Nevertheless, they are indispensable to achieve our ultimate goals: guest- and employee- satisfaction. In our view guest experience is the outcome of employee experience. And we believe that an effective organized European platform, operating multi-brand and multi-segment hotels, offers more appealing career opportunities. Our values are: be respectful and of course trustworthy to everyone, be professional, solution- and service-oriented, have empathy and of course have fun! A well-established corporate culture with good communication creates solidarity and trust. What sets us apart: The soul of our hotels, which are a result of the behavior of our employees. That’s where we are proud of. The feeling to be part of one and the same family! Creating happy traces with heart and mind: for our guests, our colleagues and ourselves! We love the hotel industry! The combination of high standards of professionalism and quality as well as humanity and closeness. The balance of happy employees, satisfied guests and economic success. A good working atmosphere, opportunities for advancement, appreciation and the chance to make a difference. Join the Borealis Hotel Group!

Responsibilities

Manage front office operations including guest check-ins, check-outs, and providing local tourist information. Additionally, handle bar service for guests and ensure accurate financial reporting and shift handovers.