Required Skills And Experience

• Fluent English speaker with excellent written and verbal communication skills – think of yourself as a wordsmith who can chat with anyone!
• Some experience in a Front Office or guest-facing role within hospitality is a real bonus (we love seeing this on your CV!)
• Comfortable navigating property management systems like Opera or Opera Cloud – don't worry, we'll get you up to speed!
• Genuine passion for delivering outstanding customer service and making guests smile
• A natural multitasker who thrives when juggling multiple priorities in a lively, fast-paced setting
• Organised and detail-oriented – you're the person who actually enjoys keeping things neat and tidy
• A true team player with excellent people skills and a collaborative spirit
• A calm, level-headed problem-solver who keeps their cool under pressure
• Happy to work flexible shifts, including evenings and weekends – variety keeps things interesting!
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Desirable Qualifications

• Bonus points if you speak Dutch, German, or French – extra languages are always a win!
• Experience working in a luxury or upscale hotel environment
• Familiarity with hospitality industry best practices and guest service standards
• Any hospitality or customer service certification (if you've got one, we'd love to hear about it!)
• Experience with revenue management or booking systems – a handy skill to have in your toolkit!