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Front Office Executive at Accor
Panaji, Goa, India -
Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Administration, Guest Relations, Query Resolution, Complaint Handling, Room Booking, Team Motivation, Team Development, Reception Operations

Industry

Hospitality

Description
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The primary function involves daily administration, greeting guests, handling queries and complaints, and managing room bookings while maintaining high customer service standards at the reception desk. This role also requires motivating and developing the reception team to ensure smooth department functioning and effective service delivery.