Start Date
Immediate
Expiry Date
30 Apr, 25
Salary
0.0
Posted On
31 Jan, 25
Experience
3 year(s) or above
Remote Job
No
Telecommute
No
Sponsor Visa
No
Skills
Communication Skills, Operations, Customer Service, It, English, Ownership, Employee Engagement
Industry
Hospitality
About Cove: Cove is the new way to rent your home! We’re a co-living start-up making it easier and more affordable for young people to have a comfortable place they can call home with a seamless rental experience from end to end. We provide our tenants with stylishly furnished properties, in the most awesome locations in Singapore and Jakarta and make the whole rental process seamless from end to end. Our contract terms are flexible like our tenant’s lives and our rental prices include everything from utilities and wifi and weekly cleaning. What’s unique about Cove is that our tenants get matched with great flatmates and also have access to our community events around the city. Check us out for more exciting information at https://cove.sg/ (https://cove.id/).
At Cove we reward and praise strong performance and strive to produce zero-defect results. We always aim for excellence and to always have the mindset of continuous improvement. In achieving results, we still make work fun and we completely value our team as people, not just resources in which we display care as well as empathy. Celebrating success with our team is also our priority and we highly encourage integrity and transparency.
REPORTS TO: HEAD OF OPERATIONS & TENANT EXPERIENCE
Role Purpose: This role is responsible for delivering excellent customer service to hotel guests by managing check-ins, check-outs, and reservations. They act as the primary point of contact for guests, addressing inquiries, concerns, and complaints.
EXPERIENCE AND QUALIFICATIONS REQUIRED: