ABOUT US:

Aksara Jewellers is a renowned jewellery company specializing in high-quality, custom-made jewellery and exquisite designs. We pride ourselves on offering luxurious pieces while providing exceptional customer service in a warm and welcoming environment. We are currently seeking a professional and friendly Receptionist to join our dynamic team.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role is preferred
• Exceptional communication and interpersonal skills
• Strong organizational skills with an ability to multitask and prioritize
• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer skills
• Professional and polished appearance
• Ability to work well under pressure in a fast-paced environment
• Fluent in English (additional languages are a plus)
• High school diploma or equivalent (further education is an advantage)

• Greet and welcome clients and visitors with a warm, friendly demeanor
• Answer and direct phone calls to the appropriate department or individual
• Assist customers with inquiries, both in person and over the phone
• Schedule appointments and manage customer consultations
• Handle administrative tasks such as data entry, filing, and maintaining customer records
• Coordinate the daily operations of the front desk and reception area, ensuring it remains neat and organized
• Assist with handling customer orders, ensuring accurate and timely delivery
• Process incoming and outgoing mail, packages, and deliveries
• Support the sales and customer service teams as needed