JOB TITLE: GUEST SERVICE ATTENDANT

USUAL TIME OF WORK SHIFT: Varies with facility needs. Full-time or part time positions, variable hours per week.
BREAKS: Two breaks, and one ½ hour lunch, depending on shift.
OVERTIME: As necessary
MACHINES USED: Office machines, tools, and equipment, desktop or laptop computer.
TOOLS USED: General clerical office tools ASSISTIVE DEVICES: Wheeled pushcarts
SKILLS & ABILITIES REQUIRED: Speak, read, write, and understand the primary language(s) used in the workplace. Bilingual a plus.
DESCRIPTION OF WORKPLACE/WORKSTATION: The work takes place at a variety of office locations within a hotel facility. The surfaces at the office locations are level, carpeted, tiled, or have wood flooring. All of the work locations are well-lit and temperature controlled. The Guest Service Attendant may be exposed for limited periods of time to various weather conditions when ambulating from parking lot to office areas, building to building or other outdoor areas. The position may require the operation of a motor vehicle, as assigned.
DESCRIPTION OF JOB TASKS/PURPOSE: The Guest Service Attendant performs a variety of services for guests. Primarily, he/she registers arriving guests, assigns rooms, and checks guests out at the end of their stay. The Guest Service Attendant also keep records of room assignments and other registration information in a computer database. When guests check out, the Guest Service Attendant prepares and explains the charges, as well as processes payments. He/She represents the establishment, and attitude and behavior greatly influence the public’s impression of the establishment. When answering questions about services, check out times, the local community, or other matters of public interest, the Guest Service Attendant must be courteous and helpful. Should guests report problems with their rooms, the Associate contacts members of the housekeeping or maintenance staff in order to correct them. When necessary, the Associate will deliver basic necessities (i.e., toiletries) to guests if no other staff member is available. Depending on the property, additional responsibilities may include: Front Office Operations, Information and Services; basic bookkeeping; Advance Reservation Agent; cashier; and telephone multi-line operation.

THIS EMPLOYER PARTICIPATES IN E-VERIFY. E-VERIFY IS A PROGRAM USED TO VERIFY EMPLOYMENT ELIGIBILITY FOR NEW HIRES. AS PART OF E-VERIFY, WE WILL CHECK YOUR EMPLOYMENT ELIGIBILITY BY COMPARING THE INFORMATION YOU PROVIDE ON FORM I-9 WITH RECORDS OF THE SOCIAL SECURITY ADMINISTRATION (SSA) AND/OR DEPARTMENT OF HOMELAND SECURITY (DHS). YOU HAVE THE RIGHT TO KNOW IF YOUR EMPLOYER USES E-VERIFY AND TO BE INFORMED IF YOUR E-VERIFY CASE RESULTS IN A TENTATIVE NONCONFIRMATION (MISMATCH). YOU ALSO HAVE THE OPPORTUNITY TO TAKE ACTION TO RESOLVE A MISMATCH. YOU CAN START AND CONTINUE WORKING WHILE RESOLVING A MISMATCH.

Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

Please refer the Job description for details