Front Office Host at Radisson Hotel Group

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Guest-Centric Approach, Flexibility, Problem Solving, Cash Register Operation, Telephone Switchboard Operation, Complaint Handling, Customer Service

Industry

Hospitality

Description

Company Description Park Inn by Radisson Amsterdam City West,a vibrant and colourful hotel and Amsterdam Congress Center, featuring 476 rooms and 20 meeting rooms conveniently located next to Amsterdam Sloterdijk train station and easily reachable for both guests and team members by car and public transport. The hotel is designed by the renowned designer Karim Rashid. The hotel is part of the VEN complex, meaning it shares the building with Holland Casino, LimeHome apartments, World of Karaoke and Restaurant Azura. Join our team and be part of a workplace where we blend fun, informality, and the rich diversity of our international teams. Job Description Calling all Front Office Enthusiasts! Join Us as a Front Office Host at Park Inn by Radisson Amsterdam City West! Are you a social, bubbly person with great communication skills? Are you willing to work morning and evening shifts? The great news—no night shifts involved! Do you just love making our guests’ stay unforgettable? What’s in it for you? A salary in FG 4 of the Horeca CAO; Participation in the Radisson enrollment incentive plan: for each enrollment, you will receive €2, with a maximum of 1 month's salary per year 25 holidays per year (based on FT employment); Travel expense reimbursement of €0.23 per km (max €14,63 per day) Free parking spots for team members; Delicious meal during your shift; 8% holiday allowance (paid yearly in May); Industry pension plan (PH&C); Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks; Recommend a friend program (up to €250 per person who joins us); Employee Award programme; (International) training and job opportunities within the Radisson Hotel Group; Staff activities such as the annual staff party, summer event, Sinterklaas party, departmental outing, and many more social activities; After your probationary period, a 'Know Where You Work program' so you can experience a real guest experience; Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends. 50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands. Qualifications Essential ingredients: Preferably experience in a similar role in a large hotel; Flexibility to work morning and evening shifts, including weekends and holidays; Excellent communication skills: especially in English, and a great addition if you also speak an extra language! Responsibilities: Independently managing various shifts (morning and evening) with a guest-centric approach. Processing payments using an (automated) cash register system, handing over the register at the end of the shift, and accounting for received funds and credit card payments (the entire hotel is cashless). Operating the hotel's telephone switchboard. Handling guest complaints. Being the first point of contact for guests in the lobby. Assisting guests at the kiosks. If you believe first impressions are everything and you have the enthusiasm to make every guest feel welcome, then we want to hear from you! Join our team as a Front Office Host and help us create unforgettable moments for our guests every single day. Additional Information Apply via the "I'm interested" button. Ensure you’re authorized to work in the Netherlands and have housing in Amsterdam before applying. Due to the high volume of applications, we will only respond to candidates who meet these criteria. By applying, you consent to the use of your data for recruitment purposes. To withdraw consent or request deletion, use the "apply" button. Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know. We screen applications and invite candidates for interviews on a rolling basis and will close the vacancy once the ideal candidate has been identified. Please note that due to the summer period, the recruitment process may take slightly longer than usual. We appreciate your patience and understanding.

Responsibilities

Independently manage various shifts with a guest-centric approach and process payments using an automated cash register system. Handle guest complaints and assist guests at the kiosks, ensuring a welcoming environment.