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Front Office at idpeducati
Alexandria, Alexandria, Egypt -
Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Business Acumen, Quality, Operations Management, Client Management, Project Service Enhancement, Test Day Tasks, Administrative Skills, Communication Skills, Problem Solving

Industry

Education Administration Programs

Description
About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world. Learn more at www.careers.idp.comRole purpose The Front Office position is responsible for providing administrative support to our Alexandria IELTS Test Centre Administrator in accordance with IELTS regulations and IDP policies. Strict adherence to test security and administration requirements is an essential part of the job. Key accountabilities Customer Service Business Acumen Quality Operations Management Client Management Project Service Enhancement Test Day TasksRequired experience Relevant work experience relating to administration and business support activities Fluent in English and Arabic Strong administrative skills Outstanding communication skills and able to communicate effectively with different stakeholders with varying needs (students, parents, institution representatives, colleagues etc..). Customer focused, with a passion for providing outstanding service. Ability to proactively identify, analyses and solve problems effectively.
Responsibilities
The Front Office position provides administrative support to the IELTS Test Centre Administrator, ensuring compliance with IELTS regulations and IDP policies. Adherence to test security and administration requirements is essential.