Front Office Management Trainee (f/m/d) at Accor

Zurich, Zurich, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front office operations, Guest satisfaction, Complaint handling, Cash balancing, Accounts receivable, Inventory management, Correspondence, Reservation management, Organizational skills, Service mindset, Numerical affinity, German language, English language

Industry

Hospitality

Description

Company Description At the 25hours Hotel Zurich West, you won’t experience a typical hotel routine – instead, you’ll be part of a creative environment where personality matters and teamwork is truly lived. To support our Front Office Management Team, we are currently looking for a committed individual for an internship with responsibility, starting immediately. COME AS YOUR ARE & SHOW HOW YOU CARE... ... in a 4 day week. Enjoy 3 days off every week and the opportunity to organize your free time more flexibly! Job Description How does your working day look like... You actively support the smooth operation of the Front Office and ensure our quality standards are met You contribute to guest satisfaction – from the first impression to the professional handling of feedback and complaints You review cash balances and daily closings and gain insight into the financial side of the Front Office You work closely with the Administration Manager in accounts receivable You assist with monthly and annual closings as well as inventories in the Front Office and the shop You coordinate our external cleaning company and ensure smooth collaboration You take responsibility for correspondence and reservations You support the posting and reconciliation of daily closings Qualifications Your personality counts more than your CV... Studies or vocational training in hospitality, tourism, or a comparable field Strong organizational skills, initiative, and a structured way of working Enjoyment in dealing with people and a strong service mindset Affinity for numbers and an interest in business and operational processes Very good command of German and English Additional Information What`s in it for you... Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners! Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world Benefits from great offers from our numeros cooperations partners Be part of our hilarous staff parties and much more... Job-Category: Rooms Job Type: Apprenticeship Job Schedule: Full-Time

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Responsibilities

You will support the daily operations of the Front Office, ensuring high quality standards and guest satisfaction. Additionally, you will assist with financial tasks such as cash balancing, accounts receivable, and inventory management.