Front Office Management Trainee at Radisson Hotel Group

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

750.0

Posted On

12 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Communication Skills, Problem Solving, Guest Relations, Flexibility, Teamwork, Customer Service, Operational Support

Industry

Hospitality

Description

Company Description Park Inn by Radisson Amsterdam City West,a vibrant and colourful hotel and and Amsterdam Congress Center, featuring 476 rooms and 20 meeting rooms conveniently located next to Amsterdam Sloterdijk train station and easily reachable for both guests and team members by car and public transport. The hotel is designed by the renowned designer Karim Rashid. The hotel is part of the VEN complex, meaning it shares the building with Holland Casino, LimeHome apartments, World of Karaoke and Restaurant Azura. Join our team and be part of a workplace where we blend fun, informality, and the rich diversity of our international teams. Job Description Calling all hospitality enthusiasts! Join us as a Front Office Management Trainee at Park Inn by Radisson Amsterdam City West! Are you passionate about the hospitality industry and eager to dive into a dynamic, varied internship where no two days are the same? Are you social, proactive and not afraid to take on responsibility? Do you like solving challenges and ensuring guests have an unforgettable experience? If you say Yes I Can! Then we want to hear from you! What’s in it for you? A monthly internship allowance of €750 for a full-time internship. Complimentary daily meal in our canteen. Guidance from experienced managers to help you grow as a hospitality professional Potential for continued employment with Radisson Hotel Group after your internship. Access to learning and development opportunities through Radisson Academy. Staff activities such as the annual staff party, summer event, departmental outing, and many more social activities; "Weet waar je werkt" in-house experience, allowing you to enjoy a stay as a guest in the hotel. Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks; Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends. 50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands. Qualifications Essential ingredients: Currently enrolled in a hotel/hospitality management program or a related HBO-level course. Excellent communication skills: especially in English, and a great addition if you also speak an extra language! Flexibility to work morning and evening shifts, including weekends and public holidays; You will learn to: Assist the Front Office Manager and Managers on Duty with daily operations. Address guests in a professional and hospitable manner, answering questions, providing information and giving recommendations on what to do in Amsterdam. Act as the first point of contact for guests and departments, handling complaints, resolving issues, and creating Memorable Moments. Manage Guest Relations activities, including overseeing responses on our guest experience platform, ReviewPro. Know the procedures of the Front Office department and ensure they are followed seamlessly. Facilitate smooth communication between all departments to elevate the guest experience. Conduct quality checks in public areas and guest rooms to ensure cleanliness and safety. Contribute to the improvement of the departments by giving suggestions to the head of department on current processes and procedures. Work on various projects and execute tasks that will help you grow into a well-rounded hotel professional. Did you become enthusiastic after reading the vacancy? We would love to see why you are our new Moment Maker! Join our team and help us create unforgettable moments for our guests and clients every single day. Additional Information Apply via the "I'm interested" button. Ensure you’re authorized to work in the Netherlands and have housing in Amsterdam before applying. Due to the high volume of applications, we will only respond to candidates who meet these criteria. By applying, you consent to the use of your data for recruitment purposes. To withdraw consent or request deletion, use the "apply" button. Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know. We screen applications and invite candidates for interviews on a rolling basis and will close the vacancy once the ideal candidate has been identified. Please note that due to the summer period, the recruitment process may take slightly longer than usual. We appreciate your patience and understanding.

Responsibilities

Assist the Front Office Manager with daily operations and ensure guests have an unforgettable experience. Manage Guest Relations activities and facilitate communication between departments to elevate the guest experience.