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Front Office Manager at Accor
Pune, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organizational Skills, Communication Skills, Interpersonal Skills, Computer Skills, Team Management, Guest Satisfaction, Revenue Maximization, Training, Coaching, Counseling, Planning, Directing, Implementing, Control, Problem Solving, Flexibility

Industry

Hospitality

Description
Job Description Responsible for the efficient management of the front office operations, including all related services to ensure profitability through proper planning, organizing, directing, implementing and control. Ensure ongoing liaising and coordinating with all departments of the entity to ensure total guest satisfaction. Ensure that Team Members are prepared and well-informed to deliver an exceptional experience to Guests from check-in through check-out. Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue Maintains a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals. Qualifications Your experience and skills include: Candidate must possess a minimum two-year experience in an upscale hotel as a Front Office Manager along with strong organizational skills and the ability to work independently. Four-year degree from a Hotel Management school or Business school. Excellent verbal and written English skills Excellent interpersonal, communication, organizational, and computer skills. Willingness and ability to work a flexible schedule to meet business demands. Assist with additional projects or requests as needed.

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Responsibilities
The Front Office Manager is responsible for managing front office operations and ensuring guest satisfaction through coordination with all departments. They supervise the Front Office team to maximize revenue through optimum occupancy and average room rates.