PART OF THE REGENERATED DOCKLANDS THAT EXEMPLIFY THE CITY’S COSMOPOLITAN FUTURE, THE HOTEL IS IDEAL FOR BOTH BUSINESS AND LEISURE GUESTS. THE AREA IS HOME TO TECH AND FINANCE GIANTS, CHIC RESTAURANTS AND WORLD-CLASS THEATRES.

We are looking for a Front Office Manager to manage the Front Desk team, Nights team, Back Office Administrator, Switchboard Operators, Concierge, Guest Relations and Door and Bell team. The ideal candidate should have previous front of house experience in a luxury five star hotel and must have the right to work in Ireland / EU.
Prior five star hotel experience required, International experience desirable. Excellent communication skills and proficiency in the English language a must.
Job Description

PEOPLE SKILLS

• To assist in the recruitment and selection of team members.
• To appraise all team members following the agreed appraisal procedure.
• To ensure that all team members comply with the employee handbook.
• To manage the Time and Attendance System for relevant departments.
• To ensure holidays, bank holidays, and lieu time are managed for all team members.
• To ensure departmental daily briefings are carried out at relevant times.
• To chair monthly departmental meetings and ensure team members attend General Team Meetings
• To ensure that all team members are rostered following the Organisation of Working Time Act.
• To ensure that all team members adhere to the hotel’s grooming procedures.
• To identify and develop key team members and develop a succession plan in conjunction with the People & Culture Department.
• To train all team members to have full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards of quality are delivered consistently to our guestsTo support the hotel’s Environmental policy by complying with waste management and monitory energy efficiency.

Please refer the Job description for details