QUALIFICATIONS:

• Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
• Experience working in a fast-paced environment
• Morning, Evening, Holidays, and Weekend availability is required
• Ensures uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information; protect company assets

• Generate maximum financial performance of the Guest Service area. This includes responsibility for the generation of Transient Room Revenue and effective cost controls.
• Provide guest service that meets or exceeds company standards.
• The training and development of Front Office supervisory and line staff.
• Maintenance of Computerized Reservation, guest information, point-of-sale systems and other related in-house systems as denoted by franchise affiliation.
• Maintain Revenue controls