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Front Office Manager - Holiday Inn Express Milwaukee/West Allis at Dreamscape Hospitality
West Allis, Wisconsin, United States -
Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hotel Guest Services, Leadership, Team Management, Communication, Interpersonal Skills, Problem-Solving, Attention to Detail, Customer Service

Industry

Hospitality

Description
Description Description We are seeking a dedicated and experienced Front Office Manager to join our team at Holiday Inn Express & Suites Milwaukee/West Allis. The ideal candidate will assist in overseeing the daily operations of the hotel, ensuring exceptional guest experiences and maintaining high standards of service. Key Responsibilities: Support the General Manager in managing hotel operations, directly overseeing the Front Desk and Breakfast departments. Ensure compliance with brand standards and company policies. Assist in training, supervising, and evaluating hotel staff. Handle guest inquiries and resolve issues promptly and professionally. Monitor financial performance and assist in budget management. Implement marketing strategies to enhance hotel visibility and occupancy rates. Maintain a safe and secure environment for guests and staff. Requirements Requirements Skills and Qualifications: Previous experience in hotel guest services required. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficient in hotel management software and Microsoft Office Suite. Ability to work flexible hours including nights, weekends and holidays. Strong problem-solving skills and attention to detail. Commitment to providing outstanding customer service. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about hospitality and have a proven track record in hotel management, we encourage you to apply.
Responsibilities
The Front Office Manager will oversee daily hotel operations, ensuring exceptional guest experiences and compliance with brand standards. They will also support the General Manager in managing the Front Desk and Breakfast departments.