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Front Office Manager at Minor International
Abu Dhabi, Abu Dhabi, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Guest Service, Training, Sales, Commercial Acumen, Team Management, Standard Operating Procedures, Upselling, Hospitality, Communication, Problem Solving, Performance Management, IT Systems, Quality Control, Customer Satisfaction, Operational Efficiency

Industry

Hospitality

Description
Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction. This will include managing the performance of the team members: designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation. Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit. Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property. Qualifications • College degree in hotel management or related field • Previous experience in a Front Office management role • Strong commercial/business acumen • Passion for leadership • Fluent in English, both spoken and written Additional Information Remote Location
Responsibilities
You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards to achieve the highest guest satisfaction. This includes managing team performance, implementing training, and driving sales and promotional programs.