The Schull Harbour Hotel are inviting applicants for the position of Front Office Manager. We seek someone who continuously strives to be innovative and consistently delivers an excellent product by placing a complete focus on friendly and efficient customer service. Reporting to the General Manager, the Front Office Manager will oversee the running of the front office and will proactively anticipate our guest’s every need and deliver a hospitality experience that consistently over-delivers on expectations.

• Must have a minimum of 2 years experience at a similar property at manager level in a busy hotel environment.
• Must have Hot Soft experience or another reservations system.
• An outgoing personality and a passion for service
• Provide superb guest service and have excellent people skills
• Excellent attention to detail in delivering customer care standards
• Have good knowledge or both written and spoken English
• Be able to multi-task and be willing to help in all areas of the hotel.
• Confidence with dealing with complaints.
• Excellent communication skills.
• Be able to work as part of a team and on own initiative.
• Be available and flexible for early starts and late finishes, weekends and bank holidays.

If you would like to learn more about this position, please submit your updated CV through the link below and we will be in contact with you.
Job Type: Full-time
Pay: €34,000.00-€35,000.00 per year

Benefits:

• Bike to work scheme
• Employee assistance program
• Employee discount
• Food allowance
• Gym membership
• On-site gym
• Relocation assistance

Ability to commute/relocate:

• An Scoil, CO. Cork: reliably commute or plan to relocate before starting work (preferred)

Work Location: In perso

Please refer the Job description for details