Elevate guest experiences with Courtyard by Marriott Edmonton as an Assistant Front Office Manager. Drive operational excellence and inspire your team in this full-time on-site role.

Join the dedicated guest services team at Courtyard by Marriott Edmonton Downtown as an Assistant Front Office Manager. This leadership position focuses on enhancing guest satisfaction, training team members, and managing front desk operations. You will play a pivotal role in creating a supportive work environment while monitoring guest feedback and implementing service improvements.

Key Responsibilities:

• Support and train team members in service excellence

• Analyze Guest Satisfaction Survey data and develop action plans

• Assist in revenue strategies and inventory management

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• Oversee scheduling and performance management of staff

• Ensure compliance with safety and corporate policies

Requirements:

• Previous supervisory experience in hotel front office

• Robust understanding of guest service and recovery planning

• Excellent communication and leadership skills

• Financial acumen in budgeting and accounting

• Familiarity with HR compliance and hotel systems

Lead your team and enhance guest satisfaction at Courtyard by Marriott Edmonton.

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📌 Front Office Manager at Courtyard Edmonton

🏢 Tapestry Conshohocken

📍 Edmonton

FULL-TIME FRONT OFFICE MANAGER

Sense of Hearing Canada is an independently owned and operated hearing healthcare company that has been in business for over 20 years. With 14 clinics in Ontario and growing, we are committed to providing a broad-range of top-quality hearing healthcare services to the patients we serve, and providing a supportive work workplace to the hearing healthcare professionals we employ is our priority.

About the Role

Sense of Hearing Canada is seeking an experienced, motivated and reliable full-time front-office manager to join our team of hearing healthcare professionals at our Brampton Ontario location. This team of hearing healthcare professionals take pride in providing their patients with a warm and educational hearing healthcare experience.

As a member of the team, the successful candidate will enjoy every opportunity in building ongoing relationships with the clinical staff and patients.

Qualifications/Duties The successful candidate must possess exceptional verbal and written communication skills, time management and problem-solving skills, and in addition the ability to work independently as needed. Duties include but not limited to: Welcoming Patients,

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Scheduling Appointments, Database Management and Admin.

Your experience must include: computer literacy with knowledge of Microsoft Word, Excel and a minimum of 2 years front office experience.

Compensation

Sense of Hearing offers a competitive compensation package including an attractive salary.

Additional Benefits

Benefits Package Support and Group RRSP

Generous Vacation Time

Encouragement and Support for Ongoing Education and Learning

How to Apply

Please submit your resume to infoburlington@senseofhearing.ca

Please also visit our website: www.senseofhearing.ca

All inquiries will be kept in complete confidence.

Job Type: Full-time

Pay: $40,000.00-$45,000.00 per year

Benefits

- Company events

- Dental care

- Extended health care

- Life insurance

- On-site parking

- Paid time off

- RRSP match

- Vision care

Ability to commute/relocate:

- Brampton, ON L6Y 5L8: reliably commute or plan to relocate before starting work (preferred)

Experience:

- Customer service: 1 year (preferred)

Work Location: In person 

📌 Front Office Manager (Brampton)

🏢 Sense of Hearing

📍 Brampton