Description:
Christ Health Center is seeking a Front Office Receptionist who will embrace our mission and bring life to the patients and the communities we serve. The Front Office Receptionist responsibilities will include various administrative tasks such as collecting insurance information and patient demographics, collecting patient payments, data entry, document scanning, patient follow-up calls, answering phones, and scheduling.

QUALIFICATION, EDUCATION, EXPERIENCE

• Requires High School Diploma or equivalent
• 1-2 years in administrative experience
• C-PAR (Certified Patient Account Representative) Preferred

REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communications skills.
• Requires effective interpersonal skills
• Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision.
• Bi-Lingual in Spanish is preferred
• Proficient in Microsoft Office (Word, Excel, Outlook)

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent.

• Greet and checks patients in and out
• Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests.
• Respond and comply to requests for patient information
• Schedule and confirm patient appointments.
• Maintain Provider’s patient schedule.
• Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines.
• Communicate with clinical staff to maintain patient flow
• Verifies insurance and collect payments from patients at time of service
• Balance cash drawer daily
• Provide assistance to other front office staff as needed.
• Attends and participates in in-service education for staff, quality assurance program, and risk-management programs.
• Christ Health Center has an identifiable team structure and an organized staff to sustain team-based care. The Core Care Team members are expected to meet each morning prior to seeing the first patient and review the Huddle Task List for that day.
  Requirements: