Pay: €14.40 - €14.60 per hour
Job description:

FRONT OFFICE STAFF – MAGNOLIA HOTEL AMSTERDAM

Hotel the Neighbour’s Magnolia, a charming 3-star hotel located in the heart of Amsterdam, is seeking an independent and customer-focused Front Office Staff member. This is a full-time, dynamic role within a welcoming and close-knit team.
We can proudly say: we have an amazing team and we are looking for a great new team member.

As the first point of contact for our guests, you’ll create a memorable experience from check-in to check-out. Your tasks will include:

• Handling guest check-ins and check-outs using our reservation system.
• Managing room bookings and addressing special guest requests.
• Providing tourist information and arranging restaurant reservations.
• Offering wake-up services, selling reception items, and answering phone calls.
• Resolving guest questions and complaints in a professional, friendly manner, including in English
• Coordinating with guests and colleagues to ensure smooth communication and operations.