Front Office Receptionist (f/m/d) - Holiday Inn Eindhoven Airport at Borealis Hotel Group

Eindhoven, North Brabant, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Check-in/Check-out Processes, Hospitality Management, Customer Service, Communication Skills, Problem Solving, Event Assistance, Upselling

Industry

Hospitality

Description

Your mission Location: Holiday Inn Eindhoven Airport Brand: IHG Hotels & Resorts Part of: Borealis Hotel Group B.V. Are you passionate about hospitality and delivering exceptional guest experiences? At Holiday Inn Eindhoven Airport, our Front Office team creates the first and last impression for every guest, setting the tone for a memorable stay. We’re looking for a dedicated Receptionist / Front Office Employee (f/m/d) who enjoys interacting with guests, providing outstanding service, and thriving in a fast-paced, guest-focused environment. Always delivering an exceptional guest experience Ensuring smooth check-in and check-out processes in line with brand standards Assisting with breakfast and meeting events Maximizing room occupancy and promoting hotel services and facilities Staying fully conversant with hotel facilities, services, and promotions Your training for the future Who we are and what defines us Ausbildungsinhalte auf einem Blick Your profile Job requirements Benefits A competitive salary and attractive employee benefits. Opportunities for training, growth, and career development within Borealis Hotel Group - a fast-growing hotel operator with IHG, Hilton, and Accor brands across Europe. Global staff discounts at thousands of IHG Hotels & Resorts worldwide. A dynamic work environment with an enthusiastic and supportive team. Additional benefits during your training FAQ uns und der Ausbildung Contact & person of contact Tu persona de contacto y el proceso de solicitud About us Borealis is an expanding European hospitality company which develops, owns, operates and manages focus-serviced, full-serviced and extended-stay hotels, which are all branded by international hotel chains like InterContinental Hotels Group, Accor, Hilton Hotels & Resorts and Marriott. Founded in 1997 and headquartered in Amsterdam, our passionate and experienced team started building todays portfolio in 2016. Being active in the Netherlands, Belgium, France, Germany, Austria, Spain, Portugal, Italy, Hungary, Sweden and Denmark and being backed by strong institutional investors, it is our ambition to further grow our portfolio. Our values: We consider our values to be self-evident. Nevertheless, they are indispensable to achieve our ultimate goals: guest- and employee- satisfaction. In our view guest experience is the outcome of employee experience. And we believe that an effective organized European platform, operating multi-brand and multi-segment hotels, offers more appealing career opportunities. Our values are: be respectful and of course trustworthy to everyone, be professional, solution- and service-oriented, have empathy and of course have fun! A well-established corporate culture with good communication creates solidarity and trust. What sets us apart: The soul of our hotels, which are a result of the behavior of our employees. That’s where we are proud of. The feeling to be part of one and the same family! Creating happy traces with heart and mind: for our guests, our colleagues and ourselves! We love the hotel industry! The combination of high standards of professionalism and quality as well as humanity and closeness. The balance of happy employees, satisfied guests and economic success. A good working atmosphere, opportunities for advancement, appreciation and the chance to make a difference. Join the Borealis Hotel Group!

Responsibilities

The receptionist is responsible for managing guest check-in and check-out processes while ensuring a high standard of guest experience. Additionally, they assist with breakfast and meeting events and promote hotel services to maximize occupancy.