Front Office Receptionist

at  InterContinental

WE ARE LOOKING FOR AN FRONT OFFICE RECEPTIONIST (FULL-TIME) TO JOIN THE GLAMOUR OF INTERCONTINENTAL LIFE AT OUR INTERCONTINENTAL EDINBURGH THE GEORGE HOTEL…

InterContinental® Edinburgh The George Hotel is full of culture and has been serving guests since 1881, so we know what it takes to provide an alluring guest experience and a personal and attentive service. We provide an exciting mix of a luxury InterContinental® experience combined with our unique character and charming building, home to Scotland’s first Le Petit Beefbar Restaurant.
As the largest luxury hotel brand in the world, we provide our guests with a brilliantly cosmopolitan stay of discreet luxury and culinary expertise. As a Front Office Receptionist, your main duties and responsibilities will be checking in and out our guests, dealing with any queries or complaints, welcoming our guests to the city and interacting with them to encourage them to join our loyalty program. You will also be a key part of our guests’ overall stay, providing special experiences and recognising our loyal IHG One Rewards members.

Joining us as a Front Office Receptionist, we are looking for someone who has…

• Availability to work 40 hours per week across a range of shift times (weekend availability is essential for this role)
• Experience working as a Receptionist, Concierge or Guest Services Agent at a 4/5* Hotel is beneficial
• Confident working on Hotel systems, experience working with Opera specifically is a big plus
• Passion for providing luxury experiences, not shy to go above and beyond to personalise our Guests stay and provide your local wisdom to enhance their experience
• Ability to work together in the team with guests as our centre focus!

YOU MUST MEET THE LEGAL REQUIREMENTS TO WORK IN THE UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today

Please refer the Job description for details