REQUIREMENTS:

• Minimum 1 year of front desk/reception experience in the hotel or serviced apartment industry
• Mandatory: Proficiency in RMS (Room Management System)
• Strong communication and customer service skills
• Professional presentation and attention to detail
• Ability to work independently and as part of a team
• Flexible availability, including weekends and public holidays

APPLICATIONS WITHOUT RMS EXPERIENCE WILL NOT BE CONSIDERED.

Only shortlisted candidates will be contacted.
Job Type: Casual
Pay: $32.00 – $45.00 per hour
Work Location: In person
Expected Start Date: 11/08/202

ABOUT THE ROLE:

We are currently seeking an experienced and professional Front Office Receptionist to join our team at a well-established serviced apartment hotel in Geelong. This role is suited for candidates who are available on a casual or part-time basis and can demonstrate proficiency with RMS (Room Management System).

KEY RESPONSIBILITIES:

• Manage guest check-in and check-out processes
• Process bookings, cancellations, and payments using RMS
• Deliver high-quality customer service in person and over the phone
• Coordinate with housekeeping and maintenance teams
• Handle daily reception duties with accuracy and efficiency