Front Office Receptionist - Soho House Amsterdam at Soho House & Co.

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multi-tasking, Communication, Problem Solving, Conflict Resolution, Detail Oriented, Articulate, Booking Systems, OpenTable, Salesforce, Opera

Industry

Hospitality

Description

About us ... Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key, our House is recognized for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests. Front Office Receptionist - Soho House Amsterdam We are seeking a charismatic Front Office Receptionist to be the first face our members see when they walk through the Soho House doors. You’ll have experience within a similar role, be comfortable with booking systems and email, as well as being a fantastic communicator both over the phone and face to face. As part of our Soho House team your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact. What we are looking for Must have experience in a customer service role Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally Quick learner or have OpenTable, Salesforce and/or Opera experiencce Problem solving skills and bring conflict resolution to any anticipated or current matter Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment Strong communication skills in English Flexible schedule and ability to work late nights and weekends Front Office Receptionist – Benefits Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. Salary above Horeca CAO Travel allowance > 7.5km In house experience after completion of first contract Soho Friends Membership with discounts on F&B, rooms and Cowshed Partnership discounts (Go-Vital, One Fit, Swapfiets and many more) Team Events Introduce a star and you could be eligible to receive a €300 (gross) bonus

Responsibilities

The Front Office Receptionist will be the first point of contact for members and guests, ensuring they have an amazing experience. This role involves managing inquiries and providing exceptional customer service.