Front Office Representative II at PIH Health

Whittier, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

28.35

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Computer keyboard, 10 key touch, Typing, Practice management systems, Microsoft Office, Electronic health record systems, Telephone management, ICD-9 CM coding, CPT coding, Organizational skills, Problem solving, Communication skills, Bilingual, Insurance knowledge, HMO procedures, Medical terminology

Industry

Hospitals and Health Care

Description

The Front Office Representative II works with the Office Manager and/or Assistant Supervisor to maximize front office efficiency and perform various procedures associated with routine patient encounters; works closely with Office Manager and other members of the front office team to trouble-shoot and resolve problems, maintains positive relationships with patients, family members, visitors, and fellow employees. PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.pihhealth.org%2F&data=04%7C01%7CRosie.Marquez%40pihhealth.org%7C1234f44474844f48e14a08d9ebe9053e%7Ca58ef208b7dc40aa8f166eb35263cb1c%7C0%7C0%7C637800208320708287%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=itjUBuUESomy5k8fnqLUf2EuyxVcl4xXjgaKar5hjhA%3D&reserved=0] or follow us on Facebook [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FPIHHealth%2F&data=04%7C01%7CRosie.Marquez%40pihhealth.org%7C1234f44474844f48e14a08d9ebe9053e%7Ca58ef208b7dc40aa8f166eb35263cb1c%7C0%7C0%7C637800208320708287%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=TDq1yPQiJfS8W3oe%2BogFLdggwhfa1i8lJoTsGQvkVsU%3D&reserved=0], Twitter [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FPIHHealth&data=04%7C01%7CRosie.Marquez%40pihhealth.org%7C1234f44474844f48e14a08d9ebe9053e%7Ca58ef208b7dc40aa8f166eb35263cb1c%7C0%7C0%7C637800208320708287%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=gC11GDp6vl6dcwyeTTxAgbKgKvs1P5IynWgmhleSduI%3D&reserved=0], or Instagram [https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Fpihhealth%2F&data=04%7C01%7CRosie.Marquez%40pihhealth.org%7C1234f44474844f48e14a08d9ebe9053e%7Ca58ef208b7dc40aa8f166eb35263cb1c%7C0%7C0%7C637800208320708287%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=KH6kDF4B8RkL%2BR0rOt18S%2F5FVyka5%2BIEanSTXbGxJM0%3D&reserved=0].

Responsibilities

The Front Office Representative II works with management to maximize front office efficiency and perform procedures for routine patient encounters. They also troubleshoot problems and maintain positive relationships with patients, visitors, and staff.