Do you share our passion for helping community members remain independent, active, and mobile? Join All Points Transit as a full-time Reservations Specialist at our Montrose office. This front-desk position is essential to our mission of serving older adults, people with disabilities, and others in need of accessible transportation. Bilingual preferred.

QUALIFICATIONS:

• Exceptional customer service and communication skills
• Strong attention to detail and basic computer proficiency
• Experience with multi-line phones and front desk or call center environments
• Fluent in English; bilingual Spanish/English strongly preferred
• Must pass pre-employment and random drug testing (including CBD/THC)
• Must be able to reliably commute to or relocate to Montrose, CO before starting

• Answer multi-line phone system and assist callers with trip reservations
• Help walk-in customers with bus passes and general questions
• Accurately input trip data using scheduling software
• Provide courteous, compassionate service to seniors and individuals with disabilities