Front Office Shiftleader (m/f/d) at Accor

Frankfurt, Hesse, Germany -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Leadership, Communication, Problem Solving, Time Management, Multitasking, Local Knowledge, Adaptability

Industry

Hospitality

Description

Company Description We are storytellers - from tales of wild journeys of discovery across the world at 25hours Hotel The Trip to fascinating experiences of famous personalities at 25hours Hotel The Goldman. For us, the diversity which embodies both of our hotels in Frankfurt is our lifestyle. Pizza Friday fun and a round of crazy golf in the office are part of this, as well as flat hierarchies and the opportunity to get a taste of other departments. We are a young team and we love our friendly, informal culture. COME AS YOU ARE & SHARE YOUR TALENT … … in a 4-day-workweek. Enjoy 3 days off every week and the opportunity to organize your free time more flexible! Job Description How does your working day look like … At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic You’ll always keep your cool – even when all the guests turn up to check in at the same time You’ll make sure things run smoothly when guests arrive at the hotel reception, and that the admin processes for the team run perfectly Qualifications Your personality counts more than your CV … You’ve completed a course of training in the hotel business, gained some professional experience and can speak English fluently You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve You’re a doer – and even if you do it wrong sometimes, you openly admit it You’re not just bringing your abilities, but also your character You’re not just bringing your abilities, but also your character Additional Information What´s in it for you … Only work 4-days a week as a full-time team member without payment or holiday reduction Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world Benefit from great offers from our numerous cooperation partners Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments Be part of our hilarious staff parties and much more … Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

Ensure guests are enthusiastic and satisfied during their check-in process. Manage the reception area and administrative processes for the team.