Front Office Specialist - Gwinnett County (925658) at Equus

Duluth, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

18.5

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Interpersonal Skills, Communication Skills, Microsoft Suite, Multitasking, Problem Solving, Client Outreach, Appointment Scheduling

Industry

Civic and Social Organizations

Description

Company Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description In this Front Office Specialist role, you will be an integral part of the Operational team, responsible for greeting clients and managing the reception area, client outreach, and appointment scheduling. In this role, it is integral that you manage client information in the database and see each client through to completion. You will support management by gathering needed data and generating reports. In this role, you will also assist with new participant orientations and assembling all necessary informational materials or packets. Respond to business phones including directing callers to appropriate staff, responding to voicemail messages within 24 hours of receipt, scheduling client appointments and reaching out to clients who fail to report for appointments Seek out process improvements to improve the company Manage and direct office communications Qualifications You are a self-motivated and flexible team player. You consider yourself to have strong organizational, interpersonal, and communication skills. You have excellent skills with Microsoft Suite. You're driven and comfortable multitasking. You take pride in your ability to recognize and solve problems as they arise. You enjoy making connections with others both in person and over the phone. You have a High School or General Education Diploma or higher and 1-2 years of clerical experience and are ready to make an impact. Want to stick out above the rest? We'd be blown away if you have previous experience working with individuals from a diverse range of backgrounds. Additional Information All your information will be kept confidential according to EEO guidelines. Position pays $18.50/hourly Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Responsibilities

As a Front Office Specialist, you will greet clients, manage the reception area, and handle appointment scheduling. You will also support management by gathering data and generating reports while assisting with new participant orientations.