Front Office Specialist I - TCP Sterling Ridge - 006 at Texas Children's Careers

The Woodlands, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Feb, 26

Salary

0.0

Posted On

28 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Scheduling, Customer Service, Telephone Etiquette, Billing Accuracy, Referral Coordination, Electronic Health Records, Eligibility Verification, Appointment Scheduling, Judgment Skills, Mail Management, Work Queue Monitoring, Health and Safety Compliance, Check In/Check Out Assistance, Documentation Skills, Error-Free Messaging, Communication Skills

Industry

Hospitals and Health Care

Description

We are searching for a Front Office Specialist I at TCP-Sterling Ridge - someone to coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims. Think you’ve got what it takes? Job Duties & Responsibilities Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles Assist patients with check in/check out Answer telephone within three (3) rings and directs calls per practice protocol Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol Enter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol Assess patient’s eligibility for referral by verifying coverage with payer prior to initiating referral Document eligibility in the electronic health record per practice protocol Schedule appointments per practice protocol Demonstrate ability to use judgment when scheduling provider’s template Verify and documents coverage of services prior to patient being seen by a provider per practice protocol Monitor Account Work queue and Patient Work queue on a weekly basis and determine appropriate corrective action and completes required corrections Assure electronic health record is complete and ready for provider use prior to patient being seen Collect and disseminate mail and deliveries per practice protocol Monitors returned mail work queue and corrected in electronic billing system within fourteen (14) days As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. Skills & Requirements H.S. Diploma or GED Required 1 Year or More of Related Experience Required

Responsibilities

The Front Office Specialist I is responsible for coordinating and performing patient scheduling, greeting visitors, and handling incoming calls. This role also involves entering billing information accurately and managing the referral process.