Front Office Supervisor at Accor

Badhoevedorp, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

2863.55

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Course Management, Team Leadership, Efficiency Improvement, Commercial Opportunity Utilization, Service Level Maintenance, Reception Coordination, Shift Management, Planning, Coaching, Team Development, Upselling, Hospitality, Service Orientation, Guest Connection, Active Listening

Industry

Hospitality

Description

Company Description We are ibis Schiphol Amsterdam Airport, a bustling three-star hotel with 644 rooms, four unique F&B outlets, and a top team of 78 colleagues who warmly welcome our guests every day. We are looking for a Front Office Supervisor who can set a diverse team in motion and inspire them. Do you have the skills, humour and manager ability to make the guest and your colleagues feel at home? Then you are the supervisor we are looking for! Job Description This is what you will do! As our new Front Office Supervisor, you are responsible for the operational course of events in the department. You work closely with your colleagues and manager. You search for the best efficiency and challenge yourself and others. In addition, you know how to use every commercial opportunity and will actively make proposals to improve results and increase turnover. You ensure that the quality and service level within the hotel is maintained and optimized. Also: You coordinate and arrange the reception activities; Manage employees in exchange shifts; You can plan efficiently; Coach, guide, and develop the team; Optimize the department and upsell. Qualifications Is it you we are looking for? You can work 5 days per week; You are hospitable and a service-oriented colleague; You can make a genuine connection with the international guests and give them a proper “Feel Welcome” feeling. Coaching is one of the goals of this department. By asking the right questions and listening carefully to the employees, you know what they need and dare to take it a step further. You can work the following shifts: 07:00-15:00, 15:00-23:00 and 23:00 – 07:00. Additional Information What’s in it for you? Starting salary €2.863,55 (scale 6); Ibis is part of the Accor family which means a discount on overnight stays, food and drinks at colleague hotels worldwide; Travel allowance from 5 km one way, and if you come to the hotel by car, we can arrange a free parking spot; The opportunity to grow and develop yourself within your role, the hotel and even the Accor group; Of course, we will also provide a free lunch or dinner, a good pension scheme and the opportunity to experience our hotel as a guest with our ibis Employee Experience program! Are we a match? Great! Apply now and send us your application via email: [email protected]. Do you still have some questions? No problem! Our HR manager, Romy Moll is more than happy to tell you everything you need to know about the hotel or the role. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Front Office Supervisor is responsible for the operational flow of the department, working closely with colleagues and management to seek efficiency and challenge the team. This role also involves ensuring and optimizing quality and service levels while actively pursuing commercial opportunities to increase turnover.