Front Office Supervisor at Accor

Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Interaction, Supervision, Delegation, Problem Solving, Interpersonal Skills, Service Focused, Front Office Operations, OPERA

Industry

Hospitality

Description

Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment. Job Description Front Office Supervisor Passionate about guest interaction, front office? As a Supervisor, you will lead your team to create unforgettable guest experiences for our guests. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: Assist in daily FO Operations and smooth arrival and departure experience Supervise and delegate duties; Ensure brand standards are maintained Regularly review daily reports to proactively lead the operations smoothly Liaise with other departments to ensure the highest standard of guest services Focused on guest feedback and always on go to improve the guest satisfaction scores Qualifications Your experience and skills include: Should have min. 1 years experience in similar role. Previous experience in a Resort in UAE especially Accor would be preferred Experience with OPERA is mandatory Should be well versed with Front Office Operations Service focused personality is essential and a passion for hospitality Strong interpersonal and problem solving abilities and the ability to lead by example Your team and working environment: Fun-loving, vibrant and passionate to grow with us! Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Additional Information Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Responsibilities

Assist in daily front office operations and ensure a smooth arrival and departure experience for guests. Supervise and delegate duties while maintaining brand standards and focusing on guest feedback to improve satisfaction scores.