JOB DESCRIPTION

• Responsible for overseeing the daily operations of the front desk staff. Duties include greeting and directing guests, managing check-ins and check-outs, and providing assistance to guests.
• Respond to guests’ inquiries and requests in a timely and professional manner.
• Manage reservations and room availability.
• Ensure accuracy of billing and payment processes.
• Train and coach front desk staff.

REQUIREMENTS

• Previous Hotel experience in a customer service role.
• Working knowledge of Hotel management systems.
• Excellent interpersonal and communication skills.
• Able to multitask and prioritize tasks.
• Flexible schedule with the ability to work nights, weekends, and holidays.
  Job Type: Full-time
  Pay: AED2,000.00 - AED2,500.00 per mont

Please refer the Job description for details