Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Front Office Supervisor at Grecotel
Municipal Unit of Kastro - Kyllini, Peloponnese, Western Greece and the Ionian, Greece -
Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Team Management, Communication, Interpersonal Abilities, Property Management Systems, Microsoft Office, Protel, Problem-solving, Guest Service, Staff Supervision

Industry

Hospitality

Description
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is seeking a Front Office Supervisor to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations. Responsibilities Supervise and coordinate the activities of front office staff to ensure smooth and efficient operations. Ensure guest check-in and check-out processes are handled efficiently and accurately. Provide exceptional guest service and handle guest complaints with professionalism and urgency. Train and motivate front office employees to maintain excellent service standards. Maintain communication with other hotel departments to optimize guest satisfaction. Monitor front office procedures to comply with company policies and regulatory requirements. At least 3 years of experience as a front office agent within the luxury hotel industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency with hotel property management systems and Microsoft Office. Experience with the Protel system will be considered an asset. Problem-solving skills and the ability to work under pressure. Fluency in English, knowledge of additional languages will be considered as an asset Diploma or degree in Hospitality Management or a related field is preferred. Competitive salary and other benefits Advanced Opportunities for professional growth Accommodation (if necessary) and Board Transportation costs Participation in educational programs
Responsibilities
Supervise and coordinate front office staff to ensure efficient check-in and check-out processes. Maintain high service standards and handle guest complaints with professionalism to optimize overall satisfaction.