Front Office Supervisor - Hilton Anatole
Hilton Anatole is hiring a Front Officer Supervisor to join their exceptional Team! Spanning 45 lush acres, just north of downtown, Hilton Anatole is a Dallas icon in the vibrant Design District. Boasting 1606 guest rooms and more than 500,000 square feet of function space, we are looking for a proven front office leader who is looking to learn and grow!

• Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability
• Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Schedule, assign daily work, lead pre-shift meetings, inform and train team members
• Monitor, observe and assist in evaluating team member performance
• Monitor lobby traffic and adjust staffing accordingl