YOUR ROLE IN THE WORLD OF DO & CO
With the grand opening of our DO & CO flagship boutique hotel in Vienna's first district at Stephansplatz, you have the opportunity to take on the central role of Front Office Manager (m/f/d) . The newly renovated rooms and suites of our hotel reflect DO & CO's high quality standards in every detail.
YOUR MAIN TASKS
- Leading and motivating the front office team while adhering to the highest quality standards
- Ensuring a smooth check-in and check-out process and excellent guest satisfaction
- Creation of duty and vacation schedules as well as efficient personnel deployment planning
- Professional complaint and guest feedback management
- Training and further development of employees
- Processing of reservations, bookings and group requests
- Performing administrative tasks, including invoice verification and monthly financial statements
Qualifications
WHAT SETS THEM APART
- Several years of professional experience in a senior position in the front office or in a comparable function
- A strong hospitality mentality and a confident, professional and friendly demeanor
- Strong customer and service orientation with a flair for excellent guest experiences
- Proficient use of reservation and hotel management systems, ideally PROTEL.
- Excellent communication skills in German and English, both written and spoken; additional foreign languages are an advantage.
- Flexibility regarding working hours, including weekends and public holidays
- Excellent manners and a well-groomed and presentable appearance.
- Strong organizational skills, a sense of responsibility, and a structured way of working.
Additional Information
YOUR WORK ENVIRONMENT
Our employees are the driving force behind our success. That's why we create a work environment characterized by appreciation, trust, and long-term development prospects.
- An international, motivated team with a passion for gastronomy, hospitality and the highest quality standards at Stephansplatz in Vienna
- Working at one of DO & CO's most well-known locations
- Individual career opportunities at the national level
- Training courses as well as individual education and training opportunities
- A corporate culture that promotes initiative, responsibility, and personal development.
OUR ATTRACTIVE OFFER
- A gross monthly salary of EUR 3,200 above the collective agreement rate, with the possibility of higher pay depending on qualifications and individual agreement. Classification will be based on qualifications and professional experience according to the collective agreement for workers in the hotel and catering industry (wage group 2, minimum salary EUR 2,557; as of October 1, 2026).
- Freshly prepared, free lunch and fruit daily
- Real career development opportunities, both nationally and internationally.
- A centrally located workplace with excellent public transport connections.