Front Office Supervisor (m/f/d) at Accor

Cologne, North Rhine-Westphalia, Germany -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Cash Handling, Communication, Problem Solving, Hospitality, Guest Relations, Organizational Skills

Industry

Hospitality

Description

Company Description In the UFO-like building that is 25hours Hotel The Circle you can expect an inspiring workplace, where it isn’t just your professional strengths that count, but your soft skills are also valued. Our hierarchies are flat, the working environment is friendly and staff parties and team events strengthen our team spirit. Our guests and colleagues think it makes a refreshing change to the norm! We value effective cooperation, openness and mutual respect. COME AS YOU ARE & BE CURIOUS … … in a 4-day work week. Enjoy 3 days off every week and the opportunity to organize your free time more flexible! Job Description How does your working day look like ... Ensuring the smooth running of the front office during the respective shift according to the checklist Cross-departmental cooperation and support Providing a professional and warm welcome to our guests Acting as a general point of contact for guests in all matters and forwarding them to the appropriate person Processing and checking cash register discrepancies and outstanding invoices Processing and checking commission statements Hosting duties and ensuring guest satisfaction Qualifications Your personality counts more than your CV … You’ve completed a course of training in the hotel business, gained some professional experience and can speak English fluently You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve You’re a doer – and even if you do it wrong sometimes, you openly admit it You’re not just bringing your abilities, but also your character Additional Information What's in it for you ... Only work 4 days a week as a full-time team member without payment or holiday reduction Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurant as well as booking hotel rooms all over the world Benefit from great offers from our numerous cooperation partners Be part of our hilarious staff parties and much more ...

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Responsibilities

Ensure the smooth running of the front office during shifts and provide a warm welcome to guests. Act as a point of contact for guests and handle cash register discrepancies.