Full job description

Job brief - Female Only

We are looking for a receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Receptionist responsibilities include:

• Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately
• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail

Responsibilities

• Greet and welcome guests as soon as they arrive
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure reception area is tidy and presentable
• Provide basic and accurate information in-person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies
• Perform other clerical receptionist duties such as filing, photocopying, transcribing

Requirements and skills

• Having Experience in OPERA PMS
• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Salary - AED 2750-3000(No Accommodation or Transport)

Job Type: Full-time

Pay: AED2,750.00 - AED3,000.00 per month

Application Question(s):

• Are you Available to join immediately?

Full job description

“The world is yours with Meliá”

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

Discover some of the benefits we offer:

• 
  
• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
• 
  
• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you

Your Tasks:

• Representation of the Front Office Manager and Front Office Assistant Manager
• Development and introduction of standards at the front office area as well as the subsequent support of the front office team
• Check-in / -out as well as the individual greeting and farewell of our guests
• Close cooperation with all departments for a unique hotel experience
• Professional presentation of our hotel through active, personal guest and customer contact
• Advising our guests on the location, facilities and the full range of services on offer
• Ensuring quality standards

What are we looking for:

• Experience in a similar role with luxury background
• High level of English and Arabic or Russian or Spanish
• A friendly and sympathetic personality
• Flexibilty and motivation

At Meliá we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.

If you want to be “Very Inspiring People“, follow us on:

• INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR

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