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FRONT OFFICE SUPERVISOR at Unbound Great Scotland Yard London
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

12 Nov, 25

Salary

28119.0

Posted On

12 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description
Responsibilities
  • Supervising front office colleagues, including scheduling shifts, delegating tasks, and managing performance.
  • Overseeing the check-in and check-out processes to ensure accuracy and efficiency, including managing room assignments and handling payments.
  • Assisting with the coordination of guest services for events and special occasions, ensuring all guest needs are met.
  • Ensuring that all guests receive a warm and professional welcome and handling guest inquiries, and requests efficiently.
  • Providing ongoing training and support to front office colleagues, ensuring they are knowledgeable about hotel services, policies, and procedures.