JOB DESCRIPTION

Position: Front Office Team Leader
Location: Makati Hostel
Reporting To: Business Unit Manager and Operations Manager

QUALIFICATIONS

• Proven experience in guest relations, preferably in hospitality or a similar industry.
• Experience in leading and managing a team, with a focus on front office operations.
• Strong communication and interpersonal skills.
• Proficient in handling administrative tasks and generating reports.
• Ability to work in a fast-paced environment while maintaining high levels of accuracy and service quality.
• Willingness to work flexible schedules, including weekends and holidays, as needed.
  The Front Office Team Leader plays an essential role in delivering exceptional guest experiences while ensuring the Front Office team operates efficiently and cohesively.
  Job Types: Full-time, Permanent
  Pay: Php22,000.00 - Php27,000.00 per month

Benefits:

• Company events
• Discounted lunch
• Employee discount
• Staff meals provided

Schedule:

• Holidays
• Rotational shift
• Weekends

Supplemental Pay:

• 13th month salary
• Overtime pay
• Tips

Ability to commute/relocate:

• Makati City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Supervisory: 1 year (Required)
• Front Office: 2 years (Preferred)

Location:

• Makati City (Required)