Company Description
Join us at Accor, where life pulses with passion!?
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.?
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.?
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!?
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.?
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,?
Join us and become a Heartist®.

Job Description

• Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
• Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
• Maintain strict security procedures to ensure guest confidentiality and safety

QUALIFICATIONS

• Some experience in retail, hospitality or a customer facing role
• Excellent communication skills
• Strong organisational skills
• A positive, can-do attitude

Please refer the Job description for details