Front Server - Ajax Tavern at Aspen Skiing Company

Aspen, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

12.54

Posted On

22 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Fine Dining Service, Wine Knowledge, Point-of-Sale Systems, Food Safety, Multitasking, Upselling, Attention to Detail, Interpersonal Communication, Adaptability, Professionalism, Suggestive Selling, Table Setting, Guest Satisfaction, Cleaning, Side Duties

Industry

Hospitality

Description

Company Description The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain. For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Job Description Position Summary The Front Server serves food and beverage in a timely, friendly, and professional manner according to established standards and procedures. This position reports to the Restaurant Manager. Job Posting Deadline Applications for this position will be accepted until January 25, 2026. Essential Job Functions/ Key Job Responsibilities • Use suggestive selling technique for food and beverage • Attend daily pre-meal tasting • Ensure friendly greeting to all guest • Take orders and serve food and beverage requests promptly. • Check with guest during meal for guest satisfaction • Responsible for guest check and proper payment • Set-up station and tables prior to service • Assist in clearing and set-up of tables during service • Completes side duties • Maintain the proper care and cleanliness of tableware, serving equipment • Make manager aware of all guest comments and complaints • Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand • Other duties as assigned Qualifications Education & Experience Requirements • High school diploma or equivalent preferred • 5 years related experience required • 2 years fine dining experience preferred Knowledge, Skills, & Abilities • Proficient knowledge with Colorado liquor laws • Proficient knowledge in Point-of-Sale Systems • Strong knowledge of wines food and cooking methods • Knowledgeable of 5-star standards • Expertise in fine dining service and standards, etiquette, and formal table settings • Familiarity with menu items, wine lists, and pairing recommendations • Understanding of food safety and sanitation guidelines • Exceptional customer service and interpersonal communication • Strong multitasking abilities to handle multiple tables and priorities efficiently • Ability to upsell and suggest complementary menu items to enhance the guest experience • Proficiency in using point-of- sale (POS) systems for accurate order entry and billing • Detailed- oriented with commitment to maintaining the restaurant’s impeccable standards • Adaptability to manage dynamic service flows and unique guest needs • Ability to practice discretion and professionalism when interacting with VIP and high-profile guests Additional Information Work Environment & Physical Demands • Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time • Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces • Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) Job Benefits This position is classified as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs. • Health, Dental and Vision Insurance Programs • Flexible Spending Account Programs • Life Insurance Programs • Paid Time Off Programs • Paid Leave Programs • 401(k) Savings Plan • Employee Ski Pass and Dependent Ski Passes • Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks Aspen One participates in E-Verify. E-Verify & Right to Work Poster Job Location: The Little Nell Aspen Budgeted Pay Rate: $12.54 plus tips Job category: The Little Nell Aspen Season: Year Round Job Classification: Full-Time Regular Compensation: USD12.54 - USD12.54 - hourly

Responsibilities

The Front Server is responsible for serving food and beverages to guests in a timely and professional manner. This includes taking orders, ensuring guest satisfaction, and maintaining cleanliness of the dining area.