Company Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

FRESH VISION. REAL IMPACT. COME BUILD IT WITH US.

Job Description
We are looking for a Frontend AI UI Engineer to design and implement highly interactive, intuitive, and enterprise-grade UIs for our Agentic AI Platform. You will collaborate closely with the Principal AI UI Architect to deliver visual interfaces that allow users to build, test, debug, and deploy outcome-driven reasoning agents.
This role involves developing agent builders, simulation tools, dialog orchestration interfaces, and multi-channel assistant deployment UIs, ensuring a seamless developer and enterprise experience.

DIALOG ORCHESTRATION & MULTI-CHANNEL EXPERIENCE

• Develop dialog flow editors to design multi-turn conversations with branching, context retention, and hierarchical dialogs.
• Build deployment interfaces to configure assistants across digital channels (chat, web, messaging) and voice/IVR systems

COLLABORATION & DEVELOPER EXPERIENCE

• Partner with backend engineers to integrate APIs and orchestration services into the UI seamlessly.
• Work closely with UX designers to deliver high-quality, intuitive user interfaces aligned with AI/agent workflows.
• Participate in code reviews, design discussions, and cross-functional planning with architects and engineers.

REQUIRED QUALIFICATIONS

• 7+ years of frontend engineering experience, building complex enterprise-grade UIs
• Strong expertise in React (e.g., next.js), TypeScript, and state management
• Experience developing visual workflow builders or graph-based editors (e.g., d3.js, React Flow)
• Knowledge of real-time UI deployment for live agent monitoring/debugging
• Familiarity with agentic AI concepts and their UI/UX requirements
• Proficiency in frontend testing, performance profiling, and accessibility best practices
• Understanding of secure UI patterns (SSO/OAuth2, RBAC, multi-tenant UI isolation)

PREFERRED QUALIFICATIONS

• Experience building low-code/no-code interfaces for AI or developer platforms
• Familiarity with LangSmith and agent observability tooling integration in UI workflows
• Exposure to conversational UI/UX design for chat and voice assistants
• Prior experience with real-time collaborative editing (CRDTs, Yjs, or similar frameworks)
• Startup or early-stage product development experience in AI-driven SaaS environments
  Additional Information
  The annual base salary range for this position is $238,000 - $342,000.
  Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.
  Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
  At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business

Please refer the Job description for details